Comprehensive Cloud-based Solutions for the Self-Storage Industry

BLUE BELL, Pa., April 28, 2023 /PRNewswire-PRWeb/ — Self Storage Manager, Inc. Total Solutions Provider for the self-storage industry and developer of Self Storage Manager (SSM), today announced that Self Storage Plus, ranked at number 12 amongst the top top 50 self-storage facility-management companies has completed the roll out of SSM Cloud across their portfolio of 66 properties. SSM Cloud is developed using the latest cloud technology to provide a highly scalable and secure enterprise class management software solution for large and multi-facility self-storage operators.

“We wanted to do a better job of servicing our customers and the first step was finding a comprehensive software solution that is not only user friendly, but also has advanced features including contactless rentals and online payment functionality,” said Noah Mehrkam, President and CEO of Self Storage Plus. “SSM’s ability to listen and their willingness to enhance and customize the software to meet our specific requirements made a big difference during the software selection process. We are highly impressed with the various features and third-party integrations that SSM Cloud offers and the customer centric approach of the entire SSM team.”

According to Kat Shenoy, CEO & Chairman of Self Storage Manager Inc., “We are delighted to welcome yet another large self-storage operator Self Storage Plus to our rapidly expanding client base. SSM Cloud has become a product of choice for large operators who are looking for an alternate property management software, due to the top-notch customer service we provide and the flexibility we offer in integrating with 3rd party service providers that the operators choose using our advanced API capabilities. Thanks to the excellent cooperation we received from the Self Storage Plus team, the conversion of 66 sites to SSM Cloud was achieved with zero downtime and high degree of accuracy. We look forward to assisting Self Storage Plus in their aggressive growth plans.”

About Self Storage Plus

Self Storage Plus is proud to serve the storage needs of local communities with more than 60 stores throughout the southeastern region. Our core purpose is to give our customers Room to Pursue Life ®. For more information about Self Storage Plus, or to rent or reserve your unit online, visit http://www.selfstorageplus.com.

About Self Storage Manager, Inc.

Self Storage Manager, Inc. offers a complete suite of products and services that include

Self Storage Manager TM – Comprehensive management software for single and multi-facility operators;

Online Reservations and Rentals with Electronic Signature & Digital Storage of leases;

e-CRM – Fully Integrated Customer Relationship Management (CRM) module, designed specifically for the self-storage industry and multi-facility operators for creating inquiries, reservations, rentals, capture lead to rental conversion ratios, with interfaces to leading phone systems;

Call Tracker module to monitor call recordings, capture valuable statistics including lead to rental conversion `ratios, cost per lead, capture cost per lead, cost per rental & measure ROI on advertising campaigns;

SSM Text Messenger – A cloud based automatic payment reminder and past due alerts system designed to reduce the manager’s time on collection calls;

Customer Portal – A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information and more;

Android Tablet/Mobile Phone based Site Walk Through & Work Order Management Module for site managers to perform lock checks, enter unit maintenance notes, mark units for move outs, create work orders for maintenance activities and much more;

Other Interfaces – Business Intelligence and Analytics, API integration to leading website providers, call center service providers, revenue management service providers, tenant insurance companies, cloud based gate systems and lead aggregators;

24/7 Customer Support – with Dedicated Team and Project Manager assigned for large operator implementations, as well as periodic upgrades to the software programs.

Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe and Asia-Pacific. For more information, please contact Self Storage Manager, Inc. at 800-469-1740 Ext. 1, or by visiting http://www.selfstoragemanager.com or email us at sales@selfstoragemanager.com.

Media Contact

John Rohan, Self Storage Manager, Inc., 1 8004691740, sales@selfstoragemanager.com

SOURCE Self Storage Manager, Inc.

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