AI Copilot & Generative AI Leader Recognized for its ability to Transform User Experiences for Enterprises

PALO ALTO, Calif., June 27, 2023 /PRNewswire/ — Aisera, a leading provider of Generative AI solutions for organizations, today announced it has won the 2023 Microsoft Partner of the Year Award in the Business Transformation – Microsoft for Startups category. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology. 

This announcement comes on the heels of Aisera’s recent AI Copilot launch in collaboration with Microsoft to deliver generative AI capabilities for enterprise service experiences. AiseraGPT, builds on foundational models from Azure OpenAI Service with Aisera’s own industry and domain-specific large language models (LLMs). The result is a Generative AI Service Experience platform (Gen AISX) with out-of-box domain packs, thousands of pre-built Gen AI action workflows, hundreds of integrations and connectors and an orchestration engine that boosts productivity while transforming user experiences. 

Together, Microsoft and Aisera are helping bring forth a vision for a self-service enterprise resulting in huge productivity gains for agents and staff, lower operational expenses through auto-resolutions, and dramatically improve customer and employee satisfaction. 

“We’re honored to receive this recognition from our long-standing partner, Microsoft, for delivering innovative AiseraGPT and AI Copilot products that add unique value to the Microsoft ecosystem,” said Muddu Sudhakar, CEO and Co-founder of Aisera. “By developing our capabilities on the Azure OpenAI Service, executed on AzureCloud, and integrated with a wide range of Microsoft applications, we’re able to create human-like interactions for the enterprise that leads to better service experiences and interactions while ensuring trust, security, and transparency for all our users.

The Microsoft Partner of the Year Award recognizes Microsoft partners that have developed and delivered outstanding Microsoft-based applications, services and devices during the past year. Awards were classified in various categories, with honorees chosen from more than 4,200 submitted nominations from more than 100 countries worldwide.

“Congratulations to the winners and finalists of the 2023 Microsoft Partner of the Year Awards!” said Nicole Dezen, Chief Partner Officer and Corporate Vice President of Global Partner Solutions at Microsoft. “The innovative new solutions and services that positively impact customers and enable digital transformation from this year’s winners demonstrate the best of what’s possible with the Microsoft Cloud.” 

The Microsoft Partner of the Year Awards are announced annually prior to the company’s global partner conference, Microsoft Inspire, which will take place on July 18-19 this year. Additional details on the 2023 awards are available on the Microsoft Partner blog:  https://aka.ms/POTYA2023_announcement.

The complete list of categories, winners and finalists can be found at https://partner.microsoft.com/en-US/inspire/awards/winners.

About Aisera
Aisera is the leading provider of Generative AI and AI Copilot solutions powered by AiseraGPT. Aisera’s mission is to help enterprises transform their business operating model with self-service by significantly reducing operational expenses, boosting revenue growth, and enabling human-like experiences. Aisera customers typically experience 75% or more automation in user requests and an 80% reduction in customer operations costs.

Aisera’s solutions are developed for IT, HR, Customer Service, Contact Center, Sales & Marketing and Finance departments within the enterprise. Aisera supports multimodal user experiences (digital, voice, mobile, API).

Aisera’s Gen AI Service Experience (Gen AISX) Platform includes: verticalized domain-specific LLMs, generative AI, unsupervised AI, knowledge graph, AI workflows, user-behavioral Conversational Dialog Engine (CDE), and end-to-end security and trust. The Gen AISX platform offers out-of-the-box Enterprise Domain Packs (EDP), pre-built Gen AI workflows, native integrations and connectors and Universal Bot Orchestration (UBO) to provide immediate value and significant ROI to enterprises. Aisera has developed enterprise-wide integrations and workflows with partners that include ServiceNow, Salesforce, Zendesk, Atlassian, Workday, Microsoft, AWS, Google, Adobe, Oracle, SAP, Okta, VMware, Epic, Datadog, Splunk, Cisco, and Zoom.

Aisera is an award-winning, VC-funded startup headquartered in Palo Alto, CA, recognized as a leader in multiple industry analyst reports, including Forrester. For a free enterprise AI and automation assessment of your organization’s effectiveness and to learn how your team can benefit from drastic cost savings with Aisera, please contact [email protected] or request a demo.

For more information, visit aisera.com, follow us on Twitter, or connect with us on LinkedIn.

Media Contact:
Dex Polizzi
[email protected]

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We learned that our business could not only generate money for the sake of justice, but the business itself could be conducted in an intentionally transformative way – Cody Lorance, Co-CEO of Endiro Coffee

LOS ANGELES (PRWEB)
June 15, 2023

The 2023 Mindful Awards Program, an independent recognition platform highlighting conscious companies and products that mindfully make waves in the ever-expanding world of consumer-packaged goods, today announced that Endiro Coffee, a fully integrated tree-to-cup coffee company, has been selected as the winner of the “Coffee Product of the Year” award.

Endiro’s Bukalasi coffee is medium bodied with tastes of fruit. The nutty, sweet earthy coffee also has a floral and herbal finish. There are no added artificial flavors and it is produced and sourced at the village level in Uganda by mostly women farmers where Endiro employs fully organic and regenerative agricultural practices.

Cody Lorance and Gloria Katusiime have grown Endiro from a single cafe in Kampala, Uganda to over 17 branches in three countries. In 2015, they began working directly with Ugandan coffee farmers to produce sustainably and ethically sourced coffee. By 2017, they had a network of over 2,000 farmers. Endiro mentors and equips their farmers, forging genuine relationships and the coffee is exported around the world.

The company has achieved B-Corp Certification and focuses on every point of the coffee value chain to work for the “business as transformation” within communities. Even at the cafe level, each manager is mentored to engage their local community through a wide variety of projects and local partnerships that help families in need.

“Endiro doesn’t just produce quality delicious coffee, their whole business model is transformative when it comes to justice and development causes. Congratulations on winning the ‘Coffee Product of the Year’ award,” said Travis Grant, Managing Director, Mindful Awards. “Their coffee is sourced with the highest ethical standards and their contextualized community engagement strategies help promote positive social transformation in every city they find themselves in. This is true holistic transformation.”

The mission of the Mindful Awards program is to honor conscious CPG companies and products that offer transparency to consumers, pay workers fair wages, ensure sustainable business practices, use recycled or recyclable materials, and create healthier products using natural or organic ingredients. This year’s program attracted more than 1650 nominations from companies all over the world. All nominations are evaluated by an independent panel of experts within the consumer-packaged goods industry. The winning products and companies have been selected based on a variety of criteria, ranging from Impact, Credibility, Health, Transparency and more.

“Farmers who were living on less than a dollar per day, now have exceeded the Ugandan median income through coffee. We learned that our business could not only generate money for the sake of justice, but the business itself could be conducted in an intentionally transformative way. Coffee has the potential to be used to bring positive change around the world,” said Cody Lorance, Co-CEO of Endiro Coffee. “This Mindful Award is validation for the work done by our farmers in Uganda and our roastery team in the US. We are so grateful that our vision to be a company that addresses child vulnerability and advances justice, peace, liberty and dignity through the utilization of coffee is being recognized.”

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About Mindful Awards

The Mindful Awards organization is devoted to honoring mindful companies in the consumer-packaged goods industry that are setting the foundation for our future. The Mindful Awards are devoted to providing a forum for public recognition around the achievements in categories Food, Beverage and Snacks, Supplements, and Leadership. Mindful Awards goal is to further expand recognition of mindful companies. For more information visit MindfulAwards.com.

About Endiro Coffee

Endiro Coffee was founded in 2011 in Kampala, Uganda. It is a tree-to-cup coffee company which grows coffee in Uganda, operates cafes in Uganda and the USA, and roasts for wholesales out of Aurora, Illinois. As a Certified B Corp, Endiro is committed to producing coffee in ways that are free from exploitation of people or the environment. Endiro’s vision is to end child vulnerability globally through coffee. More information, including wholesale applications, can be found at endirocoffee.com

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