It was a situation I would normally have relished: stuck in a comfortable mountain hut with a bar, restaurant and sauna. A blizzard raging outside. Warm on the inside. Board games and... Read more »
:quality(70)/cloudfront-us-east-1.images.arcpublishing.com/adn/DM3KYWHCNT33PW2TFAFTEFLBDQ.jpg "Is the travel industry taking self-service too far?")
Travelers check in at an automated counter at Logan International Airport, Wednesday, Jan. 11, 2023, in Boston. (AP Photo/Steven Senne) Annette Johnson thinks the travel industry is taking self-service too far. She’s... Read more »